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Caffe Club Membership

CAFFE CLUB MEMBERSHIP

You can become a member of the Caffe Club by the following ways :
  • By acquiring a GAGGIA Coffee machine from Caffe Shop Ltd or our Gaggia shops or from the participating Gaggia Specialists
  • By buying, or subscribing to, a Caffe Club Membership Premium Package which allows you full benefits of the Caffe Club.
  • By Buying a Sure / GAGGIA Caffe Club Membership Card
In either of the three ways you become a member, you will be entitled to membership benefits for a period of 1 year. Some benefits are free to all members and others are discounted for members.

We hope by joining the club you will benefit from our experience and our members experiences. We hope you will take advantage of your membership.Keep enjoying using your machine and enjoy the coffee.

What are the benefits :

CAFFE CLUB MEMBERSHIP BENEFITS

Benefits
Non Members
Bronze
Silver
Gold
Discount on Coffee and Accessories
Nil
10%
10%
20%
Barista Training Course
£65
£30
Free
Free
Mocktail Evening
£25
£10
£10
Free
Coffee and Cleaning Pack x 4
£35
£25
£20
Free
Accessory Gift Pack
£15
£8
Free
Free
1st Descale
£30
£15
Free
Free
Extended Warranty : See Terms
£75 per annum
£60 per annum
£40 per annum
Free
Discount on Machine
Nil
5%
10%
15%
Cost of Membership
N/A
£10 per Year
£65 per Year
£110 per Year
Bronze
Silver
Gold Membership

In house Barista training
Free for members who purchased machines from participating stores or have purchased the Premium Package. Other members - £30. Non Members - £65

Our barista training courses are conducted by our experienced team of baristas. For your convenience we have put together some dates in our shops and in our offices in Elland. Barista is an expert in making espresso and espresso based coffees and the course will take you through this step by step. You will learn about different coffees, about the importance of frothing milk correctly and also about maintaining your machine. [Duration : 2-3 hours]. Please Click Here for more details. Please fill in the form on the website or telephone us on 01422 372554 to enrol on the course

Barista Training e-Handbook
This is a useful training tool to be used at your own time.

Accessory Kit £15

  • Free for members who purchased machines from participating stores or have purchased the Premium Membership Package
  • Other members - £8
  • Non Members - £15
These accessories which will be useful when using your coffee machine.

De-scaling service once in the first 4 months of purchase

  • Free for members who purchased machines from participating stores or have purchased the Premium Membership Package
  • Other members - £15
  • Non-Members £30
It is essential that you maintain your machine continuously. One of the main items of maintenance is the de-scaling of the machine. If you do not de-scale the machine the warranty can be invalidated. We are offering a free de-scaling service to our members. This will be carried out at our shop or service centre. The machine has to be taken to the shop for the de-scaling procedure to be carried out.

Free Telephone Advice
We have experienced help line staff in our office or in the shops and we encourage you to use us whenever you need technical or coffee making advice.

Discount on minor parts This is a valuable benefit for our members if you have lost or damaged a small part for your machine.

10% discount on purchase of coffee, cleaning products and accessories
20% discount on Coffee, Cleaning products and accessories to Premium Members
We sell Gaggia coffee and other shop blends and accessories. For those who have capsule machines we do 8 different blends of Ecaffe coffee capsules and chocolate, milk and tea capsules.

Loyalty Benefits for Caffe Club members who regularly purchase coffee and accessories from us. They include : Discount on servicing/repairs, Refurbishment of old machine at a discount and many more.

GAGGIA Caffe Club Loyalty and Discount Card

  • Free for members who purchased machines from participating stores or have purchased the Premium Membership Package
  • Non-Members £10

Extended Warranty Repair Costs up to £200 after being a Gold member for 12 months.You have to continue to be a member to get this benefit

Quarterly Gift Pack consisting of 200g of coffee and cleaning pack -see table

More About Us
We distribute Gaggia Machines and Gaggia Coffee. If you want to become a Gaggia stockist please give us a call. We are also the Distributor for Caffitaly Capsule Machines and Caffitaly Ecaffe Capsules. Caffe Shop Ltd was started by Raj Beadle, formerly the Managing Director of Gaggia UK Ltd. The new company was set up to acquire the shops. The company also took on the former Gaggia UK engineers, who have over 50 years of experience [between them] in repairing and servicing of Gaggia and Saeco machines. Caffe Shop Ltd carries an extensive range of new and re-conditioned Gaggia, Saeco and Caffitaly coffee machines.We do home, office and commercial machines. We are the only importer and distributor of coffee, Caffitaly machines and Ecaffe Capsules in the United Kingdom and Ireland.

Our Shops are :

  • Outlet Village, Junction 32,Glasshoughton,Castleford, Tel : 01977-668132
  • Outlet Village, Freeport,Braintree, Tel : 01376-345760
  • Blenders 75 St Giles Street, Northampton Tel : 01604-231705
Why not drop in and have a coffee with us. We are within 5 minutes of the M62, Junction 24, situated conveniently in Lowfields Business Park. We have enough room for parking. We also encourage local businesses to meet each other, so feel free to call us on 01422 372554 for a chat.

Caffe Shop Ltd
Unit C, Old Power Way
Lowfields Business Park
Elland
HX5 9DE
Tel : 01422-372554
Email : sales@caffeshop.co.uk

Opportunities

OPPORTUNITIES

Thank you for downloading this page. We distribute Gaggia Machines and Gaggia Coffee. There are lots of opportunities in coffee. If you want to become a Gaggia stockist please give us a call. We are also the Distributor for Caffitaly Capsule Machines and Caffitaly Ecaffe Capsules. We are wanting to spread the word about coffee but we also want coffee to be central to making that CONNECTION with friends and colleagues. Meet up for a coffee, create a THINKING SPACE within your own work space and encourage people to make that social connection.

GAGGIA is a world renowned brand of Coffee Machines. We would love to delight you with a coffee. If you are interested in getting into the coffee business or want to train as a barista to provide coffee to your community groups, we can help you.

Following are some of the careers available for coffee lovers. If you are a student and want to pursue a career in coffee, we will be happy to give you some advice. If you want your school careers office to call us, we can even provide a group session to give you a background to the coffee industry.

  • Barista or Master Barista
  • Roaster
  • Coffee Shop Owner or Manager
  • Mocktail Bar
  • Specialist Shop
  • Tea and Coffee Merchant
  • Trainer
  • Barista Championship
  • Selling Coffee Machines
  • Mobile Coffee Car
Privacy and other Policies

Privacy

We do not store credit card details nor do we share customer details with any 3rd parties.

Shipping

We ship products usually within 2-3 working days. If a refurbished machine is ordered it can take up to 10 working days. If an item is not available we can either refund the payment or if you prefer to wait, we can deliver the item as soon as the item is available to us. Please send an email or call us if you have not received the item you ordered.

Terms and Conditions

Conditions of Use

Welcome to our online store! CAFFE SHOP LTD and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit CAFFE SHOP LTD or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of CAFFE SHOP LTD or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of CAFFE SHOP LTD, with copyright authorship for this collection by CAFFE SHOP LTD, and protected by international copyright laws.

TRADE MARKS

CAFFE SHOP LTDs trademarks and trade dress may not be used in connection with any product or service that is not CAFFE SHOP LTDs, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits CAFFE SHOP LTD. All other trademarks not owned by CAFFE SHOP LTD or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by CAFFE SHOP LTD or its subsidiaries.

LICENSE AND SITE ACCESS

CAFFE SHOP LTD grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of CAFFE SHOP LTD. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of CAFFE SHOP LTD. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of CAFFE SHOP LTD and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing CAFFE SHOP LTDs name or trademarks without the express written consent of CAFFE SHOP LTD. Any unauthorized use terminates the permission or license granted by CAFFE SHOP LTD. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of CAFFE SHOP LTD so long as the link does not portray CAFFE SHOP LTD, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any CAFFE SHOP LTD logo or other proprietary graphic or trademark as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. CAFFE SHOP LTD and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. CAFFE SHOP LTD reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant CAFFE SHOP LTD and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant CAFFE SHOP LTD and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify CAFFE SHOP LTD or its associates for all claims resulting from content you supply. CAFFE SHOP LTD has the right but not the obligation to monitor and edit or remove any activity or content. CAFFE SHOP LTD takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from CAFFE SHOP LTD are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

CAFFE SHOP LTD and its associates attempt to be as accurate as possible. However, CAFFE SHOP LTD does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by CAFFE SHOP LTD itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY CAFFE SHOP LTD ON AN "AS IS" AND "AS AVAILABLE" BASIS. CAFFE SHOP LTD MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CAFFE SHOP LTD DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CAFFE SHOP LTD DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM CAFFE SHOP LTD ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CAFFE SHOP LTD WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting CAFFE SHOP LTD, you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and CAFFE SHOP LTD or its associates.

DISPUTES

Any dispute relating in any way to your visit to CAFFE SHOP LTD or to products you purchase through CAFFE SHOP LTD shall be submitted to confidential arbitration in the United Kingdom, except that, to the extent you have in any manner violated or threatened to violate CAFFE SHOP LTDs intellectual property rights, CAFFE SHOP LTD may seek injunctive or other appropriate relief in any state or federal court in the United Kingdom, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to CAFFE SHOP LTD. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the "Contact Us" link in the side menu. Or you can email us at: sales@caffeshop.co.uk

Return Policy

We want every customer to be pleased with any purchase they have made in any of our shops and on our internet website. Should you wish to return anything bought from us, we shall consider refund or exchanging a product provided it is in fully re-saleable condition. Returns should be made within a reasonable time (usually 16 days) and in original, undamaged packaging.* Please see below for exceptions to this policy.

If the product has been used or if the product returned is not in a fully re-saleable condition or the packaging is damaged or the parts are missing, we reserve the right to refuse a refund on the item, or deduct up to 40% of the original selling price from the refund amount. This does not affect your statutory rights.

Refunds can only be made to the original card of purchase. Refunds to a card other than the original can only be processed under the following circumstances:

  • The original account no longer exists
  • The original account details have expired
  • The order has been placed exclusively with gift vouchers
  • The recipient requires a credit

Coffee Machines and Electrical Appliances

After 16 days of purchase, the guarantee given with the product is a repairing guarantee. This can be activated by contacting the official repair agent for the brand of product purchased. For re-conditioned machines purchased from our shops the machines will be repaired under warranty by Caffe Shop Ltd. The guarantee for reconditioned machines sold by Caffe Shop Ltd is usually 12 months from the date of purchase. The guarantee does not cover any damage or fault as result of scale or customer mis-use. If this is found to be the case, a charge for the repair will be made.

Products we are unable to refund or exchange

We are unable to offer a refund or exchange on personalised, made-to measure/order or perishable goods (such as food, drinks) unless they are faulty: * For reasons of hygiene, safety and copyright, we may not be able to refund or exchange certain products unless they are faulty.

Delivery charges

We will refund your original delivery charge when a product is faulty or damaged. We do not charge for returns except for unwanted purchases or large electrical appliances.


Please note: We will refund the price of the item to the purchaser or exchange the product once it is received by us. We will refund the standard delivery charge on orders under £30 if they are returned to us within 7 days of receipt. If an order under £30 is returned to us after 7 days from receipt then we will refund the delivery charge only if the goods are damaged, faulty or incorrect.

Cancellation of made-to-order products

Should you wish to cancel your made-to-order or made-to-measure product for any reason, it is unlikely that we could sell it to another customer at full selling price. We will charge a cancellation fee of 20% of the full selling price. In respect of these products our usual refund policy does not apply and products cannot be returned or exchanged unless faulty.*

*None of the above conditions affect your statutory rights when goods are faulty, or not as described. For your rights of cancellation under the Consumer Protection Distance Selling Regulations please see our Terms & Conditions.



Email Address : sales@caffeshop.co.uk
Telephone Number : 01422 372554
Address : Caffe Shop Ltd, Unit C, Old Power Way, Lowfields Business Park, Elland HX5 9DE.

© 2015 Gaggia Caffe Shop