Our address is : Caffe Shop Ltd, Unit C, Old Power Way, Lowfields Business Park, Elland, HX5 9DE.
You can use any carrier to send your machine to us but if it is easier for you, we could arrange for your machine's collection through our nominated carrier at a charge of £18 for packages weighing up to 15 Kilos (mainland UK). This also includes insurance cover for a consignment of £150. If you want to insure your machine for a higher value (which we would recommend where applicable), the additional cost will be £12 per consignment giving cover up to a value of £1000.
The cost of returning your coffee machine to you is £10.00 for mainland UK only. You can fill in the form to arrange collection. The cost of servicing your coffee machine includes all minor parts only. If we need to replace other parts to repair your machine there will be an additional charge for which we will seek your approval before going ahead.
For cost of service and other FAQs please click here.
Gaggia's heritage comes from traditional manual machines. From the time Gaggia invented the Espresso system in 1938, Gaggia has been developing timeless products, which are both durable and pleasing to the eye, for the professional and Home users.
For the first time, in the 77 year history of Gaggia, we have more Automatic Bean to Cup Machines in the range than manual machines. You can now make and enjoy the coffee you love so much, with a touch of a button.
Gaggia currently does not produce capsule machines but we represent Caffita System spa who manufacture a range of Caffitaly Capsule Machines which take Caffitaly System capsules. Caffita also makes a range of their own coffees for machines which can take Nespresso compatible capsules.
The world famous Gaggia Ice Cream maker is back in a new attractive colour.White body with grey and blue fittings. Gaggia Gelatiera prepares superb ice-creams in all sorts of flavour, giving you at all times the same creaminess and the unmistakable taste of the italian made product. Semi – professional model.